We ship Worldwide, order is ship out within 14 days.
Airmail shipping is ship by post office with average lead time around 15-45 days.
All sales are Final, Return and Refund will not be accepted, except Dead on Arrival or Defective Products
When ordering from Bigfiveshop.com, Customer is responsible for assuring the product can be lawfully imported to the destination.
The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the China may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the Recipient; Bigfiveshop.com has no control over these charges, nor can Bigfiveshop.com predict what they may be.
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
- Customs offices in some countries or regions require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID.
- Countries / regions that require an identification number include: Brazil, Chile, Ecuador, India, Israel, Peru, Qatar, South Africa, South Korea, Taiwan, and Turkey.
- USA customers will not be charged custom and import duty for all products below US$800